Privacy

Higuma knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Higuma is dedicated to ensuring the privacy of our customers and have implemented stringent security measures and procedures, so you can rest assured that any details you submit online remain secure. This notice describes our privacy policy. Higuma is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. By visiting Higuma you are accepting the practices described in this Privacy Policy. Higuma may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to Higuma’s operations. Please visit this page periodically, to check for updates. All personal information held by Higuma will be governed by its most recent policy, posted on Higuma.

What Kind Of Personal Information Higuma Collects And How It Is Collected
How Higuma Uses The Information You Provide
Does Higuma Share The Information It Receives About Me
How Secure Is Information About Me?
Updating Personal Information
How To Contact Higuma

What Kind Of Personal Information Higuma Collects And How It Is Collected

Higuma collects personal information from a variety of sources, including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners.

In general, the personal information Higuma collects includes (but is not limited to) name, address, contact details, gender, occupation, in some cases membership of professional associations and, where relevant, financial information, including credit card information, banking details and income information.

Personal Information you provide: We store the personal information you enter on Higuma or give to Higuma in other ways. We obtain most personal information through Higuma account registration process and updates to account details. You may provide information when you request or acquire a product or service from Higuma or its related companies, provide a product or service to Higuma, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with Higuma by email, telephone or in writing (for example if you contact customer service or provide feedback).

Automatic collection: Cookies: We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which Higuma can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Higuma may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that Higuma believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.

To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of Higuma’s coolest features, and we recommend that you leave them turned on.

Indirect collection: Higuma endeavours to collect personal information about an individual only from that individual. In some circumstances Higuma may obtain personal information from a third party. If you provide personal information about another person to Higuma, Higuma requires that you inform that person you have done so and provide them with a copy of this policy.

How Higuma Uses The Information You Provide

Higuma may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Higuma generally uses personal information to:

• provide you with products or services you have requested
• personalise and customise your experiences on Higuma, including saving shopping cart information;
• help Higuma manage and enhance its services;
• communicate with you;
• provide you with ongoing information about opportunities on Higuma in which Higuma believes you may be interested;
• give you the opportunity from time to time to receive email and 'e-newsletters' from Higuma
• In most cases where Higuma asks you to provide information about yourself, if you do not provide Higuma with that information, Higuma will not be able to provide you with the requested product or service.

Does Higuma Share The Information It Receives About Me

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Higuma may disclose personal information to other companies in the Higuma Group that may only use it as set out above.

Higuma may also provide your information to:

• Third parties engaged by Higuma to perform functions on its behalf, such as processing credit card information, order fulfilment, mailouts, shipping, debt collection, marketing, research and advertising;
• Third parties authorised by you to receive information held by Higuma

How Secure Is Information About Me?

Higuma manages personal information in accordance with this policy and the Commonwealth Privacy Act.

Higuma protects the personal information Higuma holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. Higuma uses Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Updating Personal Information

Higuma endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. You can update your Higuma account information via the Members Login section on our web site.

Seeking Access To The Personal Information Higuma Holds About You

You have the right to seek access the personal information held about you and to advise Higuma of any inaccuracy. There are some exceptions to this right set out in the Privacy Act.

If you make an access request, Higuma will ask you to verify your identity and specify what information you require. Higuma may charge a fee to cover the costs of meeting your request.

Account information: Higuma Account Holders can access the account information Higuma holds about them at any time via the Members Login section on our web site.

How To Contact Higuma

If you have enquiries or wish to provide feedback about this policy,
please mail to the Privacy Officer at:

Higuma
1/118 Campbell St
Collingwood, 3066
Vic, Australia